Responsible Gambling
Batery always puts players’ welfare first and takes concrete steps to promote safe betting and other responsible gambling behaviour. In addition to aiming to boost the enjoyment of gambling Batery’s code of practice is also designed to safeguard at-risk individuals and young people from potential gambling-related harms.
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Responsible Promotion and Continuous Improvement
The brand proactively promotes the services it offers. Batery makes sure all advertising and offers are done in a manner that promotes responsible gaming practices. The company wants to help users make the right decisions and keep their habits in check, rather than push them to use the product for profit. The team also confers and updates the responsible gambling features on the site or Batery Bet app on a regular basis.
Staying in Control of Gambling
Batery helps the Indian users to view gaming as more of entertainment than a way of earning money. The company provides realistic tips on how to stay in control and not fall victim to problematic behaviours.
Recommendations for responsible gambling:
- Treat betting as a source of entertainment rather than a monetary affairs;
- Never try to win money back;
- Only wager amounts you can afford to lose;
- Keep track of how much time and money are spent on the game.
- Avoid gambling if you are angry, stressed, or depressed;
- Combine gaming with other hobbies;
- Establish spending, time, and loss limits.
Tools for Limitation and Self-Exclusion
To take full control of your gaming activity, Batery provides a wide range of self-help tools. These options are available for anyone who wants to restrict access to betting temporarily or long-term.
Players can submit requests to:
- Setting a limit on the total amount of bets per day, week, or month;
- Limit the amount of losses for a certain period;
- Limit the total time in the system;
- Short-term break from betting (Time-Out mode);
- Self-exclusion – block access for a certain period or permanently.
The support team treats each request confidentially and with care, helping users to maintain control over their gaming behavior.
How Time-Out and Self-Exclusion Work
Batery offers both short-term and long-term solutions for managing gaming activity. Time-Out is designed for those who want to take a short break. Options are available for 24 hours, 48 hours, 7 days, or 30 days. During this period, bets will be disabled, but access to the account for withdrawals will remain.
Self-exclusion is a more serious measure. It blocks the ability to bet for a period of 1 month to 5 years or permanently. Once activated, it cannot be canceled until the end of the selected period. Once the period has expired, users must wait 24 hours before reactivating their account to make an informed decision on whether to return.
Changes to Limits
Requests to lower the limits, such as reducing the maximum spend or loss, are effective immediately. However, there is a 7-day delay if you attempt to increase the limits. This measure helps avoid impulsive decisions leading to loss of control.
Requests to shorten the Time-Out or Self-Exclusion period are also processed with a delay. This is an additional protective measure that confirms the seriousness of the player’s intentions.
Blocking Access to Gambling Sites
Batery recognizes the importance of parental control and offers solutions to prevent minors from accessing gambling. Parents can use third-party software and internet filters to control content.
Available tools:
- Net Nanny blocks access to inappropriate content, including gambling;
- CYBERsitter allows you to create customized lists of blocked sites;
- GamBlock and Betfilter are specialized programs for blocking access to gaming sites.
Help for Problem Gamblers
Batery actively promotes support resources for players facing gambling-related problems. The company provides access to trusted sources offering advice, counseling, and recovery tools.
Players can seek help from the following organizations:
- Gamblers Anonymous – support groups with meetings and collaborative recovery;
- Gambling Therapy – online counseling for survivors;
- Responsible Gambling Site – provides self-diagnostic tools, advice, and financial management apps.
