Privacy Policy

Batery is an online gaming service operated by a license issued to YouGmedia B.V., a company with registered number 153269. With a license from the government of Curaçao, (license no: 365/JAZ, sub-license: GLH-OCCHKTW0707032021), the company serves users in India in line with international and local privacy laws.

Content

What Personal Data Is Collected

Batery collects various private details when you register for an account and use the service. This may include:

User’s name;
Residential address;
Contact details;
Date of birth;
Payment details;
Identity documents.

In addition to the details provided directly, the service receives data from users’ devices: device model, IP address, browser type, language preferences, and geolocation. This data enables personalization of the user experience, as well as site performance and security.

Use of Cookies and Tracking Tools

The company uses cookies to improve the user experience and functionality of the service. Cookies are small files stored in the browser that allow the site to “recognize” the user and their preferences.

The following types of cookies are used on the Batery gambling site or Batery Bet app:

Strictly necessary – allow secure login and navigation;
Fraud prevention – detect suspicious activity or duplicate accounts;
Functional – stores settings, region, and betting choices;
Analytical – tracks site performance;
Targeted (advertising) – personalize ads.

Facts from External Sources

Batery uses private information from third-party sources (Thomson Reuters) to confirm information and adhere to legislation. It also helps to validate identity, flag potential risks (fraud, money laundering), and satisfy regulatory obligations. The brand can also use publicly accessible data available from social media or government registries.

Analysis of Batery Bet Indian Player Data

How the Brand Uses Player Data

Batery guarantees that all data is processed in a fair and business-related manner. All the information collected is used in:

Identify contractual requirements (create and manage an account);
Complying with legal and regulatory obligations (age checks, anti-fraud);
Support responsible gaming;
Customer service and communication;
Content personalization and marketing.

Marketing and Personalisation

With the user’s consent, Batery can send messages via email, SMS, mail, or show online ads. Marketing is not sent to users who opted out. For those who opted in, content management settings and cookies are available.

Users can opt out of marketing at any time through their account. However, personalized ads can still be displayed unless settings are changed in the browser or social networks.

Legal and Regulatory Responsibilities

As a licensed operator, Batery must adhere to stringent data handling regulations. That includes the prevention of fraud, money laundering, and match manipulation. The company also makes use of sophisticated monitoring tools and works closely with the relevant authorities when it has to investigate any suspicious activity.

In some cases, personal data might be disclosed to regulatory or law enforcement authorities. These activities are justified by law and do not infringe upon users’ rights.

Data Retention and Deletion

Within the limits of the legislation, the brand retains the player data for 5 years after the last transaction. Then, in the absence of legal obligations, the data can be permanently deleted.

Retention periods vary depending on the type of data, legal requirements, and internal policies related to payments, auditing, and dispute resolution.

Batery Bet Indian Player Data Retention Period

Privacy Rights of Indian Users

Users from India have certain rights under data protection laws, and Batery supports these rights:

The right to access their data;
The right to have inaccuracies corrected;
The right to opt out of marketing and profiling;
The right to object to certain types of processing;
The right to erasure (“to be forgotten”);
The right to data portability (in machine-readable format).

The brand aims to process such requests within one month of confirmation of identity. In case of refusal, a justification and instructions on how to complain to the data protection authorities are provided.

Security Measures and Shared Devices

In order to protect personal data, Batery advises users not to remain logged in on shared devices and to delete cookies afterwards. This reduces the likelihood of anyone else getting into private accounts or seeing private information.

Never share passwords and PINs, and change both frequently. To limit the chances of unauthorised access, the brand recommends the use of complicated logins that are not used on any other site.

Except as mandated by law or operational need (i.e., collaboration with attorneys, debt collectors, and regulators), the brand does not disclose personal data to third parties.

If the company structure changes, user data will be passed on to the new legal entity within the framework of the privacy policy.

Support for Safer Gambling

The team is serious about responsible gaming. The brand analyses betting behaviour and exclusion data to detect risk. Sensitive data, such as mental health or financial hardship facts, is used for support only and is not used for marketing purposes.